Global Outsourcing Learning and Development

Are you managing outsourced resources or working in a distributed team environment?

IT, business and service providers succeed when participants collaborate within a framework for effectiveness.

The Global Outsourcing Learning and Development (GOLD) training program is specifically targeted to business and technology organizations embarking upon new sourcing relationships or seeking to strengthen an existing client-vendor relationship.

Tools for Success

The program helps put the structure and processes in place to succeed, with tools and techniques for vendor management, and skills in project management, service delivery, leadership, communication, negotiation, and problem solving.

The innovative GOLD program prepares managers to effectively execute global projects and manage service delivery, letting you:

lower costs (efficiency and enhancements deals)
reduce risk (sourcing, project and delivery)
improve resource management effectiveness

Courses Offered are: