Provider of IT Products and Services

Need

A major provider of IT products and services faced the risks and challenges of managing external vendors, internal global teams, and offshore resources. In particular, they wanted to overcome the challenge of seasoned technical professionals working with offshore partners.

Solution

Our team provided offshore resource management training to adopt best practices, and assessed the capabilities of the audience to determine performance outcomes.

Results

This company improved management of offshore and remote resources. Qualitative benefits include:

increased ease in doing business
improved communications
increased accuracy of requirement management
improved predictable project outcomes