Achieving Success with Offshore Resources

ABSTRACT

This ‘horizontal’ workshop provides a context and framework around which complementary sets of knowledge and skills can be leveraged and applied to offshore outsourcing of work. This practical workshop focuses on teams that interact with offshore resources as it pertains to management, technical interactions and monitoring. Participants will move beyond the basics to apply more sophisticated techniques. Hints and tips for bridging cultural differences, organizing the work, and fostering effective work relationships are addressed in this interactive workshop.

AUDIENCE

This workshop is designed for those who are responsible for effective team collaboration in an offshore internal or external environment. Some experience with project concepts is recommended.

DURATION

2 days on-site or 4 sessions virtual

LEARNING OUTCOMES

Upon completion of this workshop, the participant will be able to:

Explore the nature of offshore work that is applicable to any offshore initiative by understanding industry challenges and how they may relate to your own challenges.
Improve cultural awareness and apply different techniques to bridge cultural orientaion gaps.
Extend the application of management tools as they apply in a globally sourced environment.
Enhance your communication skills when dealing with offshore resources.
Assess the relationship with offshore resources and adjust your aproach accordingly.
Assess technology available for collaborative communications across cultures.
Apply techniques to mitigate global sourcing risks and improve processes across a life cycle regardless of methodology.

TOPICS

Introduction and Underlying Concepts
Tools and Techniques for Bridging the Cultural Gaps
Communication is the Key to Success
System Development Lifecycle Considerations

Code: LCP031