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Making the Business Case

ABSTRACT

This workshop presents the foundation for building a business case. Tools and hands-on activities improve relationships between customers and service providers (both internal and external). Problem solving techniques and conveying value are at the core of effective consultation, as is an understanding of the financial metrics most often used, including ROI, Net Present Value, Cash Flow, etc. Participants use real-life examples to practice conveying their unique value, structuring a value proposition and completing a business case template.

AUDIENCE

This course is designed for those who are responsible for proposing solutions, presenting ideas, gathering customer needs and delivering solutions.

DURATION

2 Days

LEARNING OUTCOMES

Upon completion of this course, the participant will be able to:

  • Link business problems and opportunities to initiatives
  • Differentiate between value statements and value propositions
  • Structure a value proposition
  • Propose a solution using business partner key business drivers and metrics
  • Develop a business case by completing a business case template

TOPICS

  • Linking the Solution to Business Partner Initiatives
  • Understanding Business Drivers
  • Problem Solving Techniques
  • Value Proposition Creation and Delivery
  • Financial Analysis of Customer Initiatives
  • Using Metrics to Demonstrate Value
  • Business Case Development
  • Project and Portfolio Management

Code:  lcp025